Graham Wallace Plumbing and Heating is a Belfast based company which aims to deliver the highest standard of workmanship at a price you can afford.
0% Finance on all New Gas Installations

Email: info@gwallaceheating.co.uk
Phone Now: 07878548460


Our commitment to customer complaints.

We are committed to providing high quality products and services for all our customers. Of course, as we install Gas installations into properties of all types and ages can be complicated, we recognise that very occasionally things can go wrong.

If you have a query or complaint, we want to know as soon as possible to help us put things right promptly.

Just contact our Customer Care Team with your details and a description of your problem. We are here for you from <8:00am to 4.15pm Monday-Friday>:

Call us: 07878548460

Email us: grahamwallace79 @ gmail.com

Write to us: Graham Wallace Plumbing & Heating LTD Customer Services
47 Knockvale Park, Belfast, BT5 6HJ

However you contact us, we will:

  • Let you know we’ve received your query
  • Tell you who will be responsible for investigating along with their contact details
  • Endeavour to return phone calls and emails within one working day
  • Do everything we can to resolve things as quickly as possible
  • Do what we can to attend within fourteen days if a visit to your property is needed
  • Keep you regularly informed of progress throughout

If you’re unhappy with the way things have been resolved and you have a complaint about your experience with us, we will review your complaint in line with our relevant Complaint Procedure.

Excellent first class service

What can i say, Graham Wallace and his team saved us in this extreme current situation. We were without heat and hot water in the run up to this Covid-19 lockdown. Graham turned our disappointment into magic by managing to turn our gas conversion around... View More

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Other Services

Leaks and repairs
Toilet fitting
Wet rooms installation
High efficiency boilers
Phoenix Natural Gas service
Water tanks service
Radiators service
Sink units install

Other Services

Oil to gas conversion
Boiler service and replacement
Underfloor heating
Range installation and service
Home visits
Bathroom Fitting
Power flushing
All domestic work


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